"We need more structure in our decision making. Without that discipline, we'll never accomplish anything."

"We're a church, not a business. We need to rely on God. We can't operate like the corporate world."

Ever been on one side or the other of this argument? Or perhaps in the middle? The tensions are present in most churches in America today. As corporate "best practices" are applied to church life, church leaders struggle to make sense of it all.

When I worked in business, Built to Last by Jim Collins and Jerry Porras was one of a handful of keep-at-my-fingertips references. It identified factors that enabled organizations to achieve superior performance over the long haul. So it was with great anticipation that I went to a Leadership Network event where Collins was to speak. In his presentation, he described the research findings that led to his second book, Good to Great. He emphasized the importance of getting "the right people on the bus and the wrong people off the bus." Collins discovered ...