I was only 21 years old when a family asked if they could meet with me to discuss how their marital difficulties were affecting their teenage daughter and son. At the time, I had “pastor” in my title, but I wasn’t yet married and certainly didn’t have any children.

As I read the email, I wondered why they contacted me. I was part of a large staff that included people with titles such as “care pastor.” Surely others were more suited for a job like this. Yet they had emailed me. What wisdom could I possibly bring to such a situation? What would I say? How could I help?

Lending an Ear

When I feel like I have nothing to bring to these moments, I remember my ears. They are, without question, the most valuable asset in pastoral ministry. I cannot tell you how many times I walk away from counseling sessions or visiting someone without having said much at all, yet feeling like I have given them the attention their problem deserves. So often what people need is ...