Josh was one of the most zealous workers we'd seen at church, but I realized he was three steps beyond "weary in well doing" when I read his letter: "My walk with the Lord is nonexistent. I've allowed the pressure of church work to crowd out time with God. Now it seems impossible to get back in touch with him. We've also gotten seriously into debt, and I've been trying to do "ministry" while working five part-time jobs. I'm short with my wife and kids, and we're having problems. I'd like to talk to you."

To keep volunteers from stagnation, frustration, and burnout, I'm learning from several examples in Scripture.

Nehemiah: create systems

Jim, who was in charge of our buildings and grounds, once planned a church workday. Several dozen people sacrificed extra sleep for thankless toil. But I was disappointed to find that Jim hadn't organized the activities. A hallway needed painting; there were no paint cans, brushes, or drop cloths. Floors needed mopping; one old mop and pail occupied the janitor's ...